At Nemo Luxury, we aim to ensure that your shopping experience is smooth and seamless, from order placement to delivery. Below, you’ll find our detailed shipping guidelines.
We proudly ship our products to both domestic and international locations. Please note that international shipping times and fees may vary depending on the destination.
Please allow 1-2 business days for order processing before your order is shipped.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your package online.
For international shipments, customs duties and taxes may apply. These are determined by the customs agency in the destination country and are the responsibility of the customer. We are not responsible for delays due to customs.
If you experience any issues with delivery, such as lost or delayed shipments, please contact our customer support at infonemoluxury@gmail.com, and we will assist you in resolving the issue.
If you need to modify your shipping address after placing an order, please contact us as soon as possible. Once an order has been shipped, we cannot change the delivery address.
In the event that your package cannot be delivered due to an incorrect shipping address or refusal to accept the package, the customer is responsible for any return shipping fees.
For any questions regarding shipping, feel free to contact us: