Privacy Policy

At Nemo Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase products from us.

1. Information We Collect

We collect both personal and non-personal information to improve your shopping experience and provide the best service possible.

• Personal Information: This includes details such as your name, email address, shipping address, and payment information when you make a purchase or create an account.
• Non-Personal Information: This includes technical data such as your IP address, browser type, and access times, which are automatically collected when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending confirmation emails and tracking information.
• Customer Support: To respond to your inquiries, process returns, and address any issues with your purchases.
• Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates.
• Site Improvement: To analyze user behavior and website performance, helping us enhance your experience on our site.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is protected. All sensitive data, such as payment information, is encrypted via Secure Socket Layer (SSL) technology. We also limit access to your personal information to authorized personnel who are required to keep the information confidential.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to assist us in operating our website and conducting our business, such as payment processors and shipping companies.

These third parties are bound by confidentiality agreements and are only permitted to use your information for the services they provide.

5. Cookies

We use cookies to enhance your browsing experience on our site. Cookies are small text files stored on your device that help us remember your preferences and provide a more personalized shopping experience. You can manage cookie settings in your browser and choose to disable cookies, though doing so may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access: Request details about the personal information we hold about you.
• Correct: Update or correct any inaccuracies in your personal information.
• Delete: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any promotional email or contacting us at infonemoluxury@gmail.com.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes keeping order history for accounting and tax purposes.

8. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: infonemoluxury@gmail.com